We give you 3 years warranty on your Carus LED-lamp!
We give a 3-year functional guarantee on our products which are used according to the operating conditions (see product data sheets at www.carus-world.com). If your lamp stops working within 3 years from the date of purchase due to a product defect, we will replace it as soon as possible. Due to product innovations or further developments, the substitute may be a different (equivalent or higher quality) product.
In the case of warranty:
Please report the defect of your lamp at email@example.com. We will then contact you to help you as soon as possible.
For the submission of your warranty claim, please send us the corresponding cash receipt or a similar purchase reference (picture, scan, copy is sufficient). We will send you a suitable replacement and a post return ticket so that you can send us the affected lamp(s) free of charge.
Return Address for Carus LED-lamps:
Carus GmbH & Co. KG
D – 35037 Marburg
This guarantee is only effective for end-consumer within Europe.
Warrantor is Carus GmbH & Co. KG.
Your statutory rights as a purchaser of Carus products remain unaffected by this warranty.
For any queries please contact:
Carus GmbH & Co. KG Phone: +49 (0)6421 – 604 500
Rosenstraße 8 E-Mail: firstname.lastname@example.org
D-35037 Marburg Web: www.carus-world.com